Privacy Policy
ArtByOverdal is the data controller for the processing of personal data as described in this privacy statement. In this privacy statement, we explain what kinds of personal data we store and how we process it.
This privacy statement applies to: artbyoverdal.com
Personal Data We Collect
When purchasing products or services, ArtByOverdal collects personal information related to the customer relationship.
We process the following categories of personal data:
- Customer Information: Name, address, and email address when purchasing services or products
- Information about Hardware, Software, and Operations: This may include IP address, browser type, device type, operating system, visited pages, referring pages, and simple operations on the website (such as adding items to the shopping cart)
Payment information is processed by our payment provider, Stripe. ArtByOverdal does not store payment card details or any other information related to the payment itself.
How We Use Personal Data
Service Delivery/Contract Fulfillment
We use your personal data to fulfill our agreements with you, meaning when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Customer Relationship Management
We use your personal data to manage our customer relationship with you. This may include customer service, complaint handling, and troubleshooting related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Analysis, Business Development, and Service Improvement
We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
System Monitoring, Troubleshooting, etc.
We monitor our systems for errors and issues. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, Fraud Prevention, and Crime Detection
We process personal data in our efforts to protect our users and ourselves from fraudulent activity, abuse, and criminal actions. The legal basis for processing personal data for this purpose is our legitimate interest.
Compliance with Legal Obligations
In some cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are required to account for and retain in accordance with the accounting law. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation that applies to us.
Your Rights
If you wish to exercise any of your rights, please contact us at artbyoverdal@gmail.com
Right to Access Your Information
You may request a copy of all information we process about you. Contact us at the above email address to exercise your right of access.
Right to Rectification of Personal Data
You have the right to ask us to correct or supplement information that is inaccurate or misleading.
Right to Erasure of Personal Data
You have the right to have your personal data erased without undue delay. You can, therefore, at any time ask us to delete information about yourself. However, please note that information we are required to keep due to other legal obligations (such as the accounting law) will not be deleted.
Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us at the above email address to receive your personal data.
You May Complain About Our Processing of Personal Data
We hope you will let us know if you believe we are not complying with the rules in the Personal Data Act. Please first notify us through the contact or channel you have already established with us. You may also file a complaint about our processing of personal data. To do this, contact the Data Inspectorate.